We keep your personal information private and secure. When you purchase an order through our site, you provide your name, contact information, payment information, and additional information related to your transaction. We use this information to process your payment, to ensure your payment is correctly credited to your account, and to ship your order.
To safeguard the personal information entrusted to Andrew Wommack Ministries Canada ("AWMC"), its affiliates, and its subsidiaries, and to comply with the Personal Information Protection and Electronic Documents Act ("PIPEDA") and any other applicable legislation, AWMC is committed to the following principles:
Other persons or organizations who act for, or on behalf of, AWMC are also required to comply with the principles and the Provacy Policy and will be given limited access to personal information solely to perform the services provided for AWMC.
Any inquiry, request, or concern related to privacy matters should be made in writing to AWMC at:
Andrew Wommack Ministries Canada
Personal Information Compliance Officer
PO Box 80010
Toronto, ON M2J 0A1
1.1 The Administrator of Andrew Wommack Ministries Canada ("AWMC") is hereby appointed as the Personal Information Compliance Officer (the "Officer").
1.2 All persons, whether employees, volunteers, or board or committee members who collect, process, or use personal information shall be accountable for such information to the Officer.
1.4 Any personal information transferred to a third party for processing is subject to this Policy. The Officer shall use contractual or other appropriate means to protect personal information at a level comparable to this Policy while a third party is processing this information.
1.5 Personal information to be collected, retained, or used by AWMC and its affiliates shall be done so only after the Officer gives written approval. This information shall be secured according to the Officer's instructions.
1.6 Any person who believes AWMC uses personal information collected, retained, or used for purposes other than those that person explicitly approved may contact the Officer to register a complaint or to make any related inquiry.
1.7 Upon receiving a complaint from any person regarding the collection, retention, or use of personal information, the Officer shall promptly investigate the complaint and notify the person who complained about his/her findings and corrective action taken, if any.
1.8 Upon receiving the response from the Officer, the person who filed the complaint may, if he/she is not satisfied, appeal to the AWMC's Board of Directors to review and determine the disposition of the complaint at issue.
1.9 The determination of the Board of Directors shall be final and the Officer shall abide by and implement any of its recommendations.
1.10 The Officer shall communicate and explain this Policy and give training regarding it to all employees and volunteers who might be in a position to collect, retain, or use personal information.
1.11 The Officer shall prepare and disseminate information to the public that explains AWMC's protection of personal information policies and procedures.
2.1 The Officer shall document the purpose for which personal information is collected to comply with the openness an individual access principles outlined below.
2.2 The Officer shall determine the information that will be needed to fulfill the purposes for which the information is to be collected to comply with the limited collection principle below.
2.3 The Officer shall ensure that a person collecting personal information will be able to explain to the individual why this is being done.
2.4 The Officer shall ensure that limited collection, limited use, disclosure, and retention principles are respected in identifying why personal information is to be collected.
3.1 The Officer shall ensure that the individual from whom personal information is collected consents to this and to it being used and disclosed.
3.2 The Officer shall ensure that the individual can reasonably understand why and how the information will be used when the consent is given.
3.4 In obtaining consent, the Officer shall ensure that the individual's reasonable expectations are respected.
3.5 The Officer shall ensure that the express consent obtained from an individual is clear and in an appropriately verifiable form.
3.6 The Officer shall ensure that the individual may withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice. The individual shall promptly be informed of the withdrawal's implications.
4.1 The Officer shall ensure that personal information will not be collected indiscriminately. Both the amount and type of information collected shall be limited to that which is necessary to fulfill the purposes identified. The Officer shall specify the type of information to be collected, according to the openness principle.
4.2 The Officer shall ensure that information is collected only by fair and lawful means without misleading or deceiving individuals as to the reason.
4.3 The Officer shall ensure that the identifying purposes and consent principles are followed in identifying why personal information is to be collected.
5.1 The Officer shall ensure that personal information shall not be used or disclosed for purposes other than those for which it was collected, except with the consent of the individual or as required by law, and any use of personal information shall be properly documented.
5.2 The Officer shall ensure that all personal information is destroyed, erased, or made anonymous as soon as the purpose for which it was collected is no longer relevant, or as permitted by law. There shall be an automatic review of the need to continue retaining personal information annually. Except as required to be retained by law, all personal information shall be deleted, erased, or made anonymous no later than seven years after the purpose for which it was collected has been completed.
5.3 The Officer shall ensure that all use, disclosure, and retention decisions are made in light of the consent principle, the identifying purposes principle, and the individual access principle.
6.1 The Officer shall reasonably ensure that the personal information is accurate, complete, and up to date, taking into account the individual's interests. The Officer shall ensure that the information is sufficiently accurate, complete, and up to date to minimize the possibility that inappropriate information might be used to make a decision about an individual.
6.2 The Officer shall ensure that AWMC does not routinely update personal information, unless it is necessary to fulfill the purposes for which the information was collected.
7.1 The Officer shall ensure that AWMC has security safeguards to protect personal information against loss or theft, as well as unauthorized access, disclosure, copying, use, or modification. The Officer shall do this regardless of the format in which AWMC holds the information.
7.2 Depending on the information's sensitivity, the Officer may permit reasonable discretion regarding the information that has been collected: the amount, distribution, format, and the method of storage. A higher level of protection shall safeguard more sensitive information according to the consent principle's considerations.
7.3 The Officer shall ensure that the protection methods include
a) physical measures, for example, locked filing cabinets and restricted access to offices;
b) organizational measures, for example, security clearance and limiting access on a "need-to-know" basis; and
c) technological measures, for example, the use of passwords and encryption.
7.4 The Officer shall ensure that all employees and volunteers know the importance of keeping personal information confidential.
7.5 The Officer shall ensure that care is taken when personal information is disposed of or destroyed to prevent unauthorized parties from gaining access to it.
8.1 The Officer shall ensure that AWMC is open about its policies and practices regarding the management of personal information. The policies and information about the related practices shall be available without unreasonable effort in a format generally understandable.
9.1 The Officer shall ensure that, upon written request, AWMC shall inform an individual whether AWMC holds personal information about him/her. If possible, the information's source shall also be given. AWMC shall allow the individual access to this information. AWMC shall account for the use that has been made or is being made of this information and give an account as to the third parties to whom it has been disclosed. (Note: If the Officer believes for valid reasons that access to personal information should be denied, the Officer shall consult legal counsel before making such a decision.)
9.2 A person requesting his/her personal information may be required by the Officer to give sufficient information to permit AWMC to provide an account of the existence, use, and disclosure of personal information. Information shall be used only for the purpose for which it was obtained.
9.3 If AWMC has supplied personal information about an individual to third parties, the Officer shall ensure that an attempt is made to be as specific as possible. When it is impossible to give a list of the organizations to which AWMC has actually disclosed information about an individual, AWMC shall provide a list of organizations to which it might have disclosed information about the individual.
9.4 The Officer shall ensure that AWMC responds to an individual's request within a reasonable time and at minimal or no cost to the individual. The requested information shall be made available in a generally understandable form. For example, AWMC shall explain abbreviations or codes it uses to record information.
9.5 The Officer shall ensure that when an individual successfully demonstrates the inaccuracy or incompleteness of personal information, AWMC shall amend the information as required. Depending on the information challenged, amendment involves the correction, deletion, or addition of information. When appropriate, the amended information shall be transmitted to third parties having access to the information in question.
9.6 The Officer shall ensure that when a challenge is not resolved to the individual's satisfaction, AWMC shall record the unresolved challenge's substance. When appropriate, the unresolved challenge's existence shall be transmitted to third parties having access to the information in question.
10.1 The Officer is authorized to address a challenge concerning compliance with the above principles.
10.2 The Officer shall develop procedures to receive and respond to complaints or inquiries about the policies and practices regarding the handling of personal information. The compliance procedures shall be easily accessible and simple to use.
10.3 The Officer shall inform individuals inquiring about lodging complaints that relevant complaint procedures exist.
10.4 The Officer shall investigate all complaints. If a complaint is found to be justified, the Officer shall take appropriate measures, including, if necessary, amending the Policies and general policies and practices pertaining to personal information entrusted to AWMC.